Hanging on the Telephone: Mobile Phone Use Patterns Among UK-Based Business Travelers on Work-Related Journeys

  • Published: Transport Research Part F15, 2012, pages 101-110
  • Authors: Donald Hilsop
  • Date Added: 22 Apr 2016
  • Last Update: 22 Apr 2016
  • Format: pdf


Understand mobile phone use patterns of business travellers while driving.


A small sample of 149 UK drivers were surveyed at a service station as well as 15 follow up interviews. Drivers were asked about demographics, work-related driving patterns, technology use patterns (such as laptop and computer usage), and mobile phone use while driving.

The follow up interviews were semi-structures and were based on the same topics as the survey. The purpose of the interviews was to provide more contextual detail.

Key Findings

Around 80% of the survey respondents were male 50% of the respondents were categorised as 'serial users' of mobile phone devices when driving

  • Male drivers were more likely than females to be serial users 80% of the sample felt some level o conflict between driving and answering work calls
  • Of the people who said they use their mobile at least some of the time when driving, 11% said they did not have use of hands free technology.


Mobile phone, driving, business, work.