Privacy Notice & Cookie Policy

To read our full Privacy Notice, please visit

More about cookies

Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or smart phone. These include small files known as cookies.

These pieces of information are used to improve services for you through, for example:

Enabling a service to recognise your device so you don’t have to give the same information several times during one task, recognising that you may already have given a username and password so you don’t need to do it for every web page requested and measuring how many people are using services.

You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them.

Our use of cookies

This website uses cookies in several places – we’ve listed each of them below with more details about why we use them.

We will endeavour to let you know before we store a cookie on your computer.

There are two types of cookies used on this website:

First party cookies:
These are our own cookies, controlled by us and used to provide information about usage of our site or for essential functionality such as login.

Third party cookies:
These are cookies found in other companies’ internet tools which we are using to enhance our site, for example Google, Facebook or Twitter have their own cookies, which are controlled by them. We use Google Analytics cookies to track website visitation and you may also encounter embedded Twitter, Facebook tools as well as YouTube videos. All pages featuring these 3rd party tools may send cookies to your device.

Learn how to remove cookies from your device.

First party cookies

Provider Name Purpose
Authentication .ASPXAUTH If you are provided access to login to secure areas of the website, we will place an encrypted cookie on your system. This cookie enables us to verify that you are the authorized user for all subsequent requests you make to the site following login. Without this cookie, you cannot log into the site. This cookie does not store any personal data. Currently this only applies to website administrators, public users do not receive this cookie.

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. This website does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma, _utmb, _utmc, _utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy
Google Maps & CAPTCHA images SID, SAPISID, APISID, SSID, HSID, NID, PREF, SS These cookies are used by Google to generate images for maps or to generate CAPTCHA images to help protect our site from "spambots". Without these cookies we would not be able to protect our feedback forms or generate Google Maps. Google Privacy policy

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.